Huang Junming emphasized that Chinese enterprises must tailor their strategies to different Middle Eastern countries. For example, in Qatar, government contracts account for over 80 percent of medical equipment purchases, while the UAE market is largely driven by private retail.
Hu Zeyu told NewsChina that Chinese companies are still in the preliminary sales phase – focusing on local partnerships, as building a self-sufficient sales team or acquiring local agents can be cost prohibitive and time-consuming.
However, finding reliable local partners can be challenging. Cai told NewsChina that relationship networks are crucial for the region, adding that strong ties with local royal families can help to promote a project.
“Some agents in the Middle East have close relationships with local governments, and sometimes, the right person is the key to the market,” Huang said, though he cautioned that this approach does not apply universally across the region.
Huang described the Middle Eastern market as a puzzle, with each country representing a unique piece. “We have to adopt different strategies for different pieces,” he said, revealing that his company took six years to become profitable after their first foray into the Middle Eastern market.
Chinese enterprises also face competition from established brands from other countries. Many interviewees noted that Chinese brands are less recognized and influential in the Middle East. To address this, United Imaging initially targeted top-tier medical institutions to establish credibility.
Xia recounted how their digital PET/ CT scanner entered the Middle East after a senior physician from the King Hussein Cancer Center in Jordan noticed it at an international nuclear medicine conference. CT scans involve X-rays to create images, while PET scanners use radioactive material.
“That physician’s influence within the global medical community helped prompt his hospital to adjust its purchasing and it introduced our machine,” Xia said. “After that collaboration, we launched a talent training program with them and secured a place on their supplier list,” he added.
Lin said that while low-value medical materials and instruments can easily sell in the Middle East, high-value products are typically preferred from established brands that provide both products and technical support.
As a result, doing business in the Middle East may not generate immediate profits. “I found that most Chinese enterprises are actually in a fog when it comes to exporting. They often follow others without a clear strategy. Once the initial excitement cools, they realize the Middle East isn’t a gold mine and they’ll need to operate more efficiently,” Cai said. “Doing business in the Middle East is only an option for leading enterprises,” he added.
Deng Xiaoyu, founder of MDCE CRO, a medical services and technologies firm, noted that much of the profit from medical instrument exports remains with European and American companies. Although the Middle East and Southeast Asia present attractive opportunities, few Chinese enterprises prioritize the Middle East.
“The Middle Eastern market does not fit every Chinese medical instrument enterprise. It’s only for those with strong cash flow and capital reserves,” Lin said.
“Entering the Middle East takes at least two to three years of preparation, with a continuous cash flow being essential,” Lin continued.
He added that with weekends and holidays, people do not go to work, and this increases the time and cost for a Chinese enterprise to gain a foothold in the market, which is not feasible without sufficient cash flow.